Forum Discussion

Argh22's avatar
Argh22
Just joined
3 days ago

Email account not closed

I cancelled Virginmedia in March 2021 but they still haven’t closed my email account. As I’m no longer a customer it’s extremely difficult to communicate with them. 

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    20 hours ago

    Hi Argh22 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you are having issues with an email address. So that we can assist we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina