Forum Discussion

19Pabs58's avatar
19Pabs58
Just joined
13 days ago

E Mail on laptop browser

Hi all,

I normally access my E mails through Outlook or the Android E Mail app.

However, I have a problem with a folder not syncing and I need to access E mail through my VM account.  When I click the quick link (as directed) I only see a message "Forbidden".

How can I access E Mail through my web browser please?

Thanks

2 Replies

Sort By
  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    13 days ago

    Have you setup your 3rd party email address to access "My VM" and webmail?

    https://www.virginmedia.com/help/broadband/manage-email-account

  • 用心棒's avatar
    用心棒
    Very Insightful Person
    13 days ago

    Does the issue persist when using your browser Incognito / Private mode; in:

    • Chrome press Ctrl+Shift+N
    • Firefox press Ctrl+Shift+P 

    If the issue does not persist then clearing Virgin Media cookies should resolve issue when browsing in normal mode