E-mail Hack
My ntl e-mail address has been hacked and used to create an Amazon account. The e-mail account appears now to be frozen by VM as I cannot access it. Can someone please help before the e-mail account is used for other purposes
Forum Discussion
7 Replies
- Robert_P
Forum Team
Hello Colinntl
Sorry to hear of the email account being compromised, we understand the concern and frustration this can cause.
We have specific help here with steps to follow to ensure this is resolved as quickly as possible. Follow these steps and let us know if there is any further support we can offer.
Carried out most checks, cannot access e-mail to change password. Also it appears to be blocked by VM
