Forum Discussion

neil100's avatar
neil100
On our wavelength
11 months ago

E mail accounts after leaving virgin

If I decide to leave Virgin  do my E mails stay active for a period of time or get disconnected straight away cheers 

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi neil100 

     Your Virgin Media email address will close 90 days after your disconnection date. Make sure you set up a new email account (possibly gmail, outlook etc) and forward anything important to your new email address.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    The "official" time is 90 days and I would still work to this timescale.  However my last NTL email was running for over 18 months after I left, and I actually had to specifically request for it to be closed.

    As noted by newapollo   above, just make sure you have exported your old emails to your new mail provider in good time just in case.

  • Hey neil100 Thanks for reaching out to us on the Virgin Media forums. 👋🏼

    The Virgin Media email accounts will be discontinued 90 days after the services have been terminated.

    Kind regards,
    Ilyas.