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Flat_Out's avatar
Flat_Out
Tuning in
3 days ago
Solved

Can't set up Virgin email

Try as I may to re-establish a Virgin email I can't. Follow the instructions to the letter where it says create a new password, I did but it still goes round in circles with the same page telling me the address may have been compromised and to create 'a new password'.  I can't even create a new Virgin email.

  • If you were previously a VM customer (and used a VM email address) your VM email address would have been pending deletion 90 days after you left VM.

    If you have re-joined VM (from your other topics), VM does not issue VM email addresses to new customers any more.

2 Replies

  • goslow's avatar
    goslow
    Alessandro Volta

    If you were previously a VM customer (and used a VM email address) your VM email address would have been pending deletion 90 days after you left VM.

    If you have re-joined VM (from your other topics), VM does not issue VM email addresses to new customers any more.