Forum Discussion

Emperor2000's avatar
Emperor2000
Joining in
2 years ago

Can't receive or send emails to a certain organisation

For many years I have sent and received emails from a number of people in an organisation who have the email @dsp.uk.com without any problem at all. Suddenly I cannot receive emails and they end up in the spam folder.  If I try to send or forward anything with that series of addresses it will not send and I get a message telling me that it contains spam content.  I have an ntl world account and I have a friend who is having the same issue with a blue yonder account so it isn't my computer!  I can't be sure if it an issue with Virgin or the organisation but people with other email providers are not having the same issue..

  • 用心棒's avatar
    用心棒
    Very Insightful Person
    2 years ago

    Frequent updates to the matching data used by spam filters is likely to be responsible for this and will hopefully clear itself in 6, 12, or 24 hours. Should the problem persist post back here to have the issue flagged to the forum team.

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