Quickest way to organise cancellation
Anyone know what the easiest and quickest way to cancel contract is? Dont want to be spending hours stuck in a queue on the phone or endless messaging in a loop. I'm out of contract and after 20 odd years the cost has got ridiculous now, so its time to go to another provider.
Hi villa5
The quickest contact method is by calling either 150 from a VM phone, or 0345 454 1111 from any other phone, options 1,4,4, call around 8am if possible when lines first open and are least busy.
You could try the live messenger chat
https://www.virginmedia.com/help/leaving
Also, as indicated on that page, you can use good old snail mail.
Write to Virgin Media, Sunderland, SR43 4AA, including your name, address and account number. Send it by registered (signed for) post.
You can also speak to the team on WhatsApp on 0730 532 7112 but this method can take 4 to 6 hours as phone calls take priority.