Forum Discussion
8 Replies
- welshlad46Tuning in
I am having the exact same issue. Works fine on wifi the moment I turn it off the bar slightly goes up on the safari page on the Iphone and then it just stays there with a white screen and will not load. I really need access to my emails if anyone knows what the issue is and how to fix it...never had the problem before
- JohnHemelOn our wavelength
Hi matey..I see several similar posts but no geek replies yet..... ...🤞
- Matthew_ML
Forum Team
Hey JohnHemel, thank you for reaching out and I am sorry to hear this.
What network are you with and also what phone do you have is it fully updated?
This sounds like you could be in a place with no signal / low signal, the good news the email is working on a WIFI connection so this means there is no issue with this.
I would also advise to use the mail app instead of going onto a browser.
- welshlad46Tuning in
Hope the issue gets sorted soon i really need access to my emails when in work
- JohnHemelOn our wavelength
Matthew this is not phone related..I have 5G on EE and Android 14....as all the others say this is a widespread technical issue......
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