Forum Discussion

paulww's avatar
paulww
Tuning in
5 months ago

Cannot change password

I need to change my email password but I'm getting a 'Sorry, something went wrong' page when I go to the identity/ID settings page

Any advice would be greatly appreciated!

1 Reply

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  • Sabrina_B's avatar
    Sabrina_B
    Forum Team (Retired)
    5 months ago

    Hi paulww 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues in changing password for your account. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina