Cannot access emails on my new phone.

Question

Hi, I recently had a new phone &amp; transferred everything from my old phone. Unfortunately,I now cannot access my 1 of my 2&nbsp; email accounts on my new phone has it says the password is incorrect.I have tried to change the passwords,one did start working,but not the other one.Any help would be appreciated.Thank you.

jpeg1 · Answer

They've changed the email procedures recently. Have you followed this?&nbsp;https://www.virginmedia.com/help/broadband/manage-email-account

Ginger19 · Answer

Thank you, I have followed these steps &amp; checked my settings,etc but I can still only get access to one of my emails.

jpeg1 · Answer

Can you access it by webmail?&nbsp;

Ginger19 · Answer

No,it just keeps saying server error.

Tom_W1 · Answer

Hi Ginger19 thanks for your post here although we're sorry to hear of the concerns you've raised here.
Can you please provide a screenshot of where it says server error, can you advise what app you are using please?
Many thanks

Forum Discussion

Cannot access emails on my new phone.

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