Forum Discussion
- AdduxiVery Insightful Person
VM have introduced security for new devices. You will need to setup a new password to access your email on the new phone. Best to migrate away from any ISP email service and use a non ISP email provider, e.g. Gmail or Outlook.
- AndrewMc1On our wavelength
Thanks, but i wont be getting rid of my Blueyonder email any time soon.
- AndrewMc1On our wavelength
I have set up an new email, but nothing has changed, i still cant access my blueyonder email account on my outlook app on my Iphone?
- Graham_AVery Insightful Person
Have you gone through the process to generate an app password to use with the email client on your new phone?
https://www.virginmedia.com/help/broadband/manage-email-account
- GDCZUKTuning in
hI Graham_A,
this seems to work on the main email address, however, if you have or had other email addresses associated with the account, they do not appear in the list when you attempt to change password. The email addresses show in webmail but they are flagged as having issues,, it's the issues we need to get fixed asap...
- David_BnForum Team
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