Blueyonder email
My wife has already raised an issue in the forum but you’ve sent her a private message & wont deal with her because she’s not the account holder. Why you won’t deal with her over this issue is totall...
Forum Discussion
More information needed.
What exactly happens when she tries to 'download' emails? Does the inbox update with the post titles? What messages does the email app give? Does sending posts work?
Can she try a different app? A different device?
If the email works on a broadband connection and only fails on a mobile, this suggests it's not a VM problem.
There is no error message if she tries to download on 4G. It says checking for mail & the little wheel just goes round but no messages download until she gets home or connects to WiFi elsewhere. She can send messages on 4G & they deliver ok