Forum Discussion

Cathal1's avatar
Cathal1
On our wavelength
8 hours ago

Black Screen

When I open up my Virgin Media email app and I go to an email that someone as sent me with an attachment on it when I click view it just shows a black screen only just started to do this today is there a problem with the app 

Alan 

 

3 Replies

  • Cathal1's avatar
    Cathal1
    On our wavelength

    I sign into my virgin media and at the bottom of the page it says email and that’s where I get my emails from 

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Alan

    VM doesn't have an email app.  Do you mean trying to access your email via the shortcut link in My Virgin Media?

    If not which app are you using?  Outlook?  Thunderbird? etc

    Can you access your VM email using  webmail?  https://mail.virginmedia.com/