Accessing Web Mail
My old ntlworld email works fine in Microsoft Outlook but I cannot access the email account via the virginmedia webpage using the correct email and password.
It wanted me to verify myself and asked me to use a 3rd party email address (my googlemail was used) to verify but nothing was sent to that account to verify it. In addition when I login to the master account for all my virginmedia profile I have noticed its changed my ntlworld email account to the googlemail one in my list of accounts.Is there any way of rectifying this as i dont know how to access my email other than in outlook .
When I try with the correct credentials it says login with the correct email address or password.
The ntlworld account sends and receives emails ok but I want to get into my account via virginmedia so I can find a very old email.
Hope this makes some sense but i am bemused!
If the Gmail address is now showing in the list of additional accounts you need to use it as the username email to sign into the Ntlworld account in webmail. You should use the Ntlworld account password not your Gmail password.
