Access to virgin.net email
Hi
As of yesterday, access to my virgin.net email was turned off. I called the help line and they said there was nothing they could do. I had a similar issue 2 years ago and the helpline assistant was able to reopen the email. If I had been informed at that time that as I was no longer a virgin customer it would be turned off within 90 days I would have taken the necessary steps. As it is it ran for another 2 years and is still receiving emails.
Due to a medical condition I need access to send records to my new email and update contacts. Many of these I can't do as the reset is sent to my virgin.net account. I notice from other forum threads that access has been granted for an additional 90 days to users in a similar position.
Can one of the forum admins please contact me to discuss. I won't need 90 days to sort it out (luckily I have no bit coin receipts)
Thanks