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TOMSK65's avatar
TOMSK65
On our wavelength
2 days ago

New Outlook and Virginmedia email

All was find before but I am now having issues with my virginmedia email account via Outlook.

I can't receive or sent emails anymore. I have rechecked the settings and they were fine and I also created a new app password but to no success.

The only difference that I've noticed is in Outlook the settings default the incoming server as imap4.blueyonder.co.uk and so I chose the use recommended settings toggle switch which it changes it to imap.virginmedia.com making all the settings as they should be but the problem has not be resolved.

 

1 Reply

  • PaddyMaher's avatar
    PaddyMaher
    Just joined
    2 days ago

    Hello,

    I note there is also another post regarding the IMAP issue not connecting on outlook. My password nor settings have changed, and I am using the correct password which logs me onto my virgin media account. I use an ntlworld email and connect through IMAP on virgin media. POP3 also fails to connect. I have troubleshooted ports etc and it is not working.

    This is not an isolated issue, and the solution of 'change your password' isn't a sufficient response. Is there any sort of fix?

    Kind Regards,

    Pat