Forum Discussion

cariadmam's avatar
cariadmam
Joining in
12 months ago

New Cable for television and broadband

I need to move my television and broadband within my lounge but the cable is not long enough.

what should I do please?

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi cariadmam 

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults

    When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.