On Friday, I had my Hu3 changed to the Hub 5, everything is working dine, but what i tried to set up my smart plugs, it would not connect over 2.5 Hz. When I tried to log into the Hub 5, the password was showing for the Hub 3, and when I did chance the password, it came up as the wrong password, so I'm thinking My Pc still thinks I have the Hub 3 still as my router?
How can I remove the Hu3, and change the password on the Hub 5?
Snap, I have just had a hub 5 installed, but can't log into the router, as the password, on the bottom of the router, is showing as "wrong password"
I'm guessing you have the Connect app. This will change the new Hub's Wifi SSID and passwords to be the same as the old Hub. However, it will not change the Hub's settings password. You will find the settings password on the bottom of the Hub 5. Note it may help to take a photo of this and enlarge it on your phone. The printing can be a bit suspect and sometimes the characters of the password are not clear.
