Forum Discussion

BenHawkeye's avatar
BenHawkeye
On our wavelength
16 hours ago

Cannot change wrong email as VM O2 ID

Apologies if this is wrong category but as others have sais the 'start discussion' button is missing from other categories. Can someone from VM private message me. After frustrated efforts to login to VM connect app my email is now wrong (dot missing) . I dont know what happened as I had a working ID i cannot change it, as it says it already exists (the one I had). Can you help, rather me spending a hour on the phone. Thanks.

1 Reply

  • Adduxi's avatar
    Adduxi
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