Gr8manc
7 months agoOn our wavelength
WiFi signal but no internet
Been onto virgin three times now and getting no where, same advice resetting hub we will monitor it etc and advisors just don’t seem to want to know with one even suggesting I needed to upgrade my package, what’s the point if I can’t use it!!! All devices randomly are having the same issue where connected to wifi but no internet connection. All fine if connected via Ethernet. Whole house is fed up with me not getting it resolved.
Well after finally getting an engineer visit he reckoned Hub was faulty and no amount of fiddling would fix it so he replaced it. Been over 2 weeks now with new Hub and no problem since! Not the first time my issues have been resolved with a new Hub, they don’t seem to last more than a few years before glitching.