Forum Discussion

imraan2410's avatar
imraan2410
Joining in
8 months ago

WiFi pods not working

I’m sorry but this is another post about both my WiFi pods not connecting to my hub 5. We recently had our hub 5 replaced for a hub 5 and since then both WiFi pods not connecting. I also been over this forum previous posts and nothing has helped. 
One WiFi pod is flashing blue and the other flashing white. 
they are both on the same circuit as the hub is and still not connecting.

tried pressing WPS and nothing.

anyone please help 

  • Client62's avatar
    Client62
    Alessandro Volta
    8 months ago

    one more time ...

    Call the activation number 0800 953 9500, request the VM Pods are paired to the replacement Hub.  For the call have to hand your VM a/c number, the full details from the Hub’s sticker and ALL the VM Pods.