Forum Discussion

ellisb51's avatar
ellisb51
Joining in
11 months ago

Wifi Pods and Stats

To supplement a previous thread, I have now obtained a Hub 5.0 after switching to Gig1 package. 

Still getting some uncorrected errors on download and some T3 timeouts on upload (this is after around 4 days or so of uptime - so someone more knowledgeable can tell me if these are within normal values).

In addition, I recently also acquired a wifi pod (black) to bring coverage to some areas of the house that had no signal at all, i.e. the upstairs room furthest from the hub. 

Now while that has improved the signal, it is pretty much forcing all other devices that are upstairs (the majority of the time) onto 2.4GHz and therefore limiting speed to around 50mbps, when these were perfectly fine on 5Ghz before, with RSSI's of -70dB or thereabouts, achieving routinely around 600 mbps. 

The wifi coverage is no good if the band steering slows everything else down to 2.4ghz just selecting by signal strength alone. From what I read there is not much I can do about this but thought someone may have some tips?

 

Thanks - see stats below...

 

 

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
159944K1840QAM 40961108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
159Locked431.62866547840307

3.1 Upstream channels

Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
141039.22KQAM 256

3.1 Upstream channels

Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
14OFDMA2007400000030

 

 

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Post up the full data set as per this...

    ______________________________

    In your browser’s URL box type in http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) (DONT click these links) - and hit return. No need to log in - just click on the “Router Status” icon/text at bottom-middle (Hub3/4/5) or top/right (SH’s) - of the Login page.

    Then… Navigate to these “data pages” and just copy/paste the normal “Formatted Text” (not images) 3 FULL sets of data onto here – 2 tables from the Downstream, 2 from the Upstream, & the Network Logs pages. Don't worry too much about the formatting it can be easily read & DON’T include personal data or MAC addresses - blank them out - if you copy/paste the data, the board software will do this for you (you may need to click the "submit" button again). If character limits are “exceeded” - just do two posts

    Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. Click the lower link (Share Live Graph) then, click generate. Copy the text in the Direct Link box, beware, there may be more text than you can see. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK
    https://www.thinkbroadband.com/broadband/monitoring/quality

    • ellisb51's avatar
      ellisb51
      Joining in

       

      Hi I initially didn't post these as thought it was just the DOCSIS 3.1 stats required. See below as requested...

      3.0 Downstream channels

      Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
      11390000000.741QAM 2561
      21470000000.841QAM 2562
      31550000000.941QAM 2563
      41630000000.941QAM 2564
      51710000000.941QAM 2565
      61790000000.841QAM 2566
      71870000000.641QAM 2567
      81950000000.441QAM 2568
      92030000000.441QAM 2569
      102110000000.441QAM 25610
      112190000000.441QAM 25611
      122270000000.641QAM 25612
      132350000000.741QAM 25613
      142430000000.841QAM 25614
      152510000000.941QAM 25615
      162590000000.941QAM 25616
      172670000000.741QAM 25617
      182750000000.741QAM 25618
      192830000000.641QAM 25619
      202910000000.442QAM 25620
      212990000000.442QAM 25621
      223070000000.441QAM 25622
      233150000000.541QAM 25623
      243230000000.641QAM 25624
      253310000000.841QAM 25625
      263390000000.741QAM 25626
      273470000000.641QAM 25627
      283550000000.541QAM 25628
      293630000000.241QAM 25629
      303870000000.141QAM 25632
      31395000000041QAM 25633
      324190000000.241QAM 25636

      3.0 Downstream channels

      Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
      1Locked41140
      2Locked4190
      3Locked4150
      4Locked41100
      5Locked41100
      6Locked4130
      7Locked4160
      8Locked4130
      9Locked4150
      10Locked41100
      11Locked4120
      12Locked4140
      13Locked4190
      14Locked41100
      15Locked41110
      16Locked41150
      17Locked41100
      18Locked41110
      19Locked4190
      20Locked4260
      21Locked42160
      22Locked4180
      23Locked41210
      24Locked41180
      25Locked41160
      26Locked41290
      27Locked41260
      28Locked41130
      29Locked41140
      30Locked41160
      31Locked41170
      32Locked41240

      3.1 Downstream channels

      Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
      159944K1840QAM 40961108

      3.1 Downstream channels

      Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
      159Locked431.62892609163377

       

       

      • ellisb51's avatar
        ellisb51
        Joining in

        3.0 Upstream channels

        Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
        049600000455120QAM 649
        143100000455120QAM 6410
        236600000455120QAM 6411
        330100000455120QAM 6412
        42360000045.35120QAM 6413

        3.0 Upstream channels

        Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
        0ATDMA0000
        1ATDMA0000
        2ATDMA0000
        3ATDMA0000
        4ATDMA0030

        3.1 Upstream channels

        Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
        141039.22KQAM 256

        3.1 Upstream channels

        Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
        14OFDMA2007400000030

         

        02-04-2024 16:45:07noticeGUI Login Status - Login Success from LAN interface
        30-03-2024 18:15:25criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        30-03-2024 18:15:25criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        30-03-2024 18:15:23criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        30-03-2024 18:15:23criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        30-03-2024 07:29:19errorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        28-03-2024 03:29:49noticeGUI Login Status - Login Success from LAN interface
        26-03-2024 20:37:51warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        26-03-2024 20:37:51noticeUS profile assignment change. US Chan ID: 14; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        26-03-2024 20:37:47noticeREGISTRATION COMPLETE - Waiting for Operational status
        26-03-2024 20:37:41warningREG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        26-03-2024 20:37:41warningRNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
        26-03-2024 20:37:41warningRNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;