I upgraded to 1Gb in April 2025, the Engineer installed a WIFI Pod ( Black) removed 2 WIFI Pods (White).
The 2 White WIFI Pods are still on my system, now the VM Connect app is trying to install a WIFI Pod I do not have anymore.
Any ideas how to resolve this issue ?
Cheers
You will need the Pods removed from your account at the "backend" by VM. However as this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up. If your need is urgent, it would be best to phone Customer Services directly.
Many thanks for the update, hopefully a VM Mod might reply
