Forum Discussion

zahid10921's avatar
zahid10921
Joining in
16 days ago

Wifi pod not working with Hub upgrade

Hi,

Wondering if a mod can help.

I just got upgraded to the Hub 5 but my WiFi pod isn't communicating with it.

If I provide my account number and the hub/pod details are you able to link them together on your end?

Thanks in advance!

Zahid

2 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    13 days ago

    Hi zahid10921 

    Thanks for posting and welcome to the community. 

    I'll send you a PM now to help.

    Best wishes.

  • newapollo's avatar
    newapollo
    Very Insightful Person
    16 days ago

    Hi Zahid,

    Try calling 0800 953 9500 which is the activation line and have the account and area number, along with the hub/pod details handy

    (It can take a few days for forum staff to pick up your post)