Forum Discussion

anthony_marsh81's avatar
anthony_marsh81
Just joined
7 hours ago

WiFi pod not connecting to new router

Hi there

I received a new router recently but my wifi pod does not connect to the new router. How do I reset the wifi pod so it can connect to the new router?

Thanks

Anthony

2 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    6 hours ago

    Hi Anthony,

    Try calling 0800 953 9500 which is the activation line and have the pod serial number (should be on a sticker on the pod) along with your account number and area number which can be found on your bills and contract.