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Paul0667's avatar
Paul0667
Tuning in
2 months ago
Solved

WiFi Pod delivery

I recently upgraded to Gig1. Delivery of the Hub 5 a few weeks ago by Yodel was great. As the wifi is not covering the whole house, and the upgrade includes wifimax, I ordered a wifi pod a couple of...
  • Akua_A's avatar
    Akua_A
    2 months ago

    Hi Paul0667 

    Welcome to our community forums and thank you for your first posts.

    Sorry to hear you are having delays with your WiFi pod. Due to an incident at a warehouse operated by one of our third-party suppliers, some customers are experiencing delays receiving their orders. We are working with our partner to expedite deliveries as soon as possible, have directly contacted those customers affected to apologise and will keep them updated.

    Thanks,