maslam01
12 months agoJoining in
WiFi Pod - Router replacement
It so frustrating to see why so many people have the same problem and yet VM or their CS don’t seem to have a clue.
So, I had my router replaced today by a VM technician with the Hub 5. Ever since the router has been replaced my WiFi Pods (white) would not connect. It seems, like with all other similar posts the VM backend team forgets to link the Pods to the new Hub and then customers have to chase them to get it linked and sometimes this takes weeks as the CS team seem to have no clue on how to resolve this.
could someone from the support team please get in touch to help resolve the issue with my 3 WiFi Pods.