Hello my Wi-Fi is not working for the last two days. It has got a greenlight on my hub and I am connected but none of my devices are working on my Wi-Fi. I have disconnected from the Main for five minutes reconnected problem has not been solved.
Hello, the Internet has been slow for the last week. I have tried to switch off from the power unit and turn back on and reconnect all my devices which highlight that it is connected to the Home broadband but none of the devices are connected when browsing or streaming by the Wi-Fi.
If that is a VM HUB 3 with a green flashing bar and arrows,
it means the VM Network connection is down.
Hi Tahir3
Please see https://www.virginmedia.com/help/how-to/broadband/hub-lights
Have you used the /check-services/ function to check for problems in your area? You can also a run a test on your equipment from there.
If nothing is showing you could also try the automated Service Status number 0800 561 0061. This is generally better as it gives details of more local issues down to postcode level.
