Forum Discussion

kirstiesheehan's avatar
kirstiesheehan
Joining in
3 months ago

WiFi not working

Hello I’m just wondering if anyone could help out our WiFi for the past 3 days has been going off at 9pm every night for the pass 3 nights this is so stupid I just wanted to know what we can do 

4 Replies

  • What happens with wired/ethernet cable connections? 

    Is the hub connected to any electric plug timer? 

    Also check for local faults on 0800 561 0061. 

  • Client62's avatar
    Client62
    Alessandro Volta

    Do VM Parental Controls have a timer or schedule facility ?

  • Do you mean the WiFi signal from the router stop, on both bands, or that the internet stops completely?

    What does the router light show?

  • Hey kirstiesheehan, thank you for reaching out and we are so sorry to hear about your connection issues.

    We've taken a look and everything is looking great on our end, how has it been since Monday?