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richardesigner's avatar
richardesigner
Tuning in
10 months ago

'Wifi Max' - 'learn more' link not working :-(

So I'm trying to get another WiFi pod and the link (first image below) I need to click on (Learn More) produces a new screen with a 404 error message (second image below). It then directs me to the homepage and then I'm in a vicious circle. Can someone tell me how I can get hold of another WiFi pod. Cheers. 

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  • newapollo's avatar
    newapollo
    Very Insightful Person
    10 months ago

    Hi richardesigner 

    Have you tried ordering a second wifi pod by logging into /my-virgin-media, as per the info below?

    from https://www.virginmedia.com/wifi-max ?

    How do I get a second or third WiFi Pod?
    If you’re not getting download speeds of at least 30Mbps in every room with one WiFi Pod, you can request a second or third by signing in to My Virgin Media, clicking on Your Package and following the steps in the WiFi Max tab.
     
     
    • Carley_S's avatar
      Carley_S
      Icon for Forum Team rankForum Team
      10 months ago

      Hi richardesigner 

      Welcome to the community forums 

      Sorry to hear you've not been able to order the 2nd pod. 

      Has the steps kindly provided by newapollo helped in getting this pod ordered for you?