Forum Discussion

Evelyn60's avatar
Evelyn60
On our wavelength
3 years ago
Solved

WiFi keeps dropping out

This past five days we’ve experienced issues with our WiFi dropping out. It’s happening about every 30 minutes.  I have turned off hub/router. Have turned off devices , tried all suggested checks etc...
  • g0akc's avatar
    g0akc
    3 years ago

    Are wired connections okay?

Chris_W1's avatar
Chris_W1
Forum Team
2 years ago

Hi Bench8245, thanks for the message and welcome back to the forums. 

I am sorry to hear that there is an issue with the connection and can see that there is a visit planned tomorrow. 

Can you let us know how it goes tomorrow and if you are still having issues with the service? 

Kind regards, Chris. 

Garyhobbs1's avatar
Garyhobbs1
Tuning in
2 years ago

Hi I’m having the same problems, kids phones and iPad dropping out speed check is ok. I will ring virgin asap