Forum Discussion

Les2013's avatar
Les2013
On our wavelength
7 months ago

WiFi keeps dropping connection issue

Need some assistance, I have a hub 3 and it keeps on what appears to be dropping wifi. I can be watching YouTube browsing the web and then the web or YT would buffer for ages and then come back to li...
Les2013's avatar
Les2013
On our wavelength
7 months ago

Thank you, I have changed the settings and will monitor over the next 48hrs. 

Tom_W1's avatar
Tom_W1
Forum Team
6 months ago

Hi Les2013 thanks for your reply.

Please keep us posted if you need any further help!
Many thanks

  • Les2013's avatar
    Les2013
    On our wavelength
    6 months ago

    Hi @tom_w1 I am still getting drop out not a much I may add,  but now I am getting less speed over WiFi, I was getting around 400 down and 21 up now I’m around 250 down 16up. 

      • Les2013's avatar
        Les2013
        On our wavelength
        6 months ago

        Hi John,

        I only have a Ipad and ran the test via the website 
        Hub 383 down/21.9 up

        decice 253 up/17.9 down

         

    • Megan_L's avatar
      Megan_L
      Forum Team
      6 months ago

      Hi Les2013, 

      Thanks for chatting with us in your PM's, it was really lovely getting to know you and I am really glad I managed to get your connection issue sorted 😁

      If you feel like things go downhill again then please reach out to us! 

      But for now, I hope you have a lovely week ahead ❤

      Thanks,

      Meg