Forum Discussion

Lylia10's avatar
Lylia10
Joining in
3 months ago

WiFi booster making fanning noise and burn marks on the socket

Hello so I had WiFi booster for a year and a half yesterday it started to make fanning noises, today it’s not working anymore and there’s burn marks on my socket. I tried to move it to the different socket and it still makes this noise. The broadband in another room works perfectly. 

5 Replies

  • legacy1's avatar
    legacy1
    Alessandro Volta

    For safety reasons do not use the WiFi booster.

    The Wifi range on the hub is bad you should look to get a 3rd party router with 1Gb ports and put hub in modem mode  

  • Please share some photos of the booster and the burn marks. 

    Whatever you do don't plug it in anywhere again. 

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team

        Hey Lylia10, thank you for reaching out and a warm welcome to the community, we are so sorry to see these pictures.

        We can see you've spoken to the team already but we are just going to send you a DM to make sure this has been looked at.