Forum Discussion

G6hbq2's avatar
G6hbq2
On our wavelength
3 months ago

WiFi booster failed

My WiFi booster now fails to light up.

when plugged in there are no lights on the front..

anyone have any ideas and will virgin replace or repair?

thanks

 

 

 

4 Replies

    • G6hbq2's avatar
      G6hbq2
      On our wavelength
      3 months ago

      Tried in 3 sockets no different.

      anyone give ideas how to go about getting replacement? Thanks

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team
        3 months ago

        Hey G6hbq2, thank you for reaching out and we are so sorry to hear about your pod issue.

        Please try this reset for us;

        Unplug any Ethernet cables attached to the router and wait at least 30 seconds, then plug them back in. Plug the router's power cable back into the outlet. Plug the modem back in and wait until the modem has finished powering on. Wait at least 2 minutes for your Pods' LEDs to stop blinking.

        Let us know if that works or not.