simon1050
2 years agoJoining in
white pod not pairing
After a month of interrupted wifi and internet, we finally have had an engineer out to sort out external cabling and he also supplied a new hub 5 (after 1st replacement hub didnt work properly either) Our problem is now the white pod will not pair, just flashes white. After contacting customer service (who are basically useless) pushing wps button etc we are no further down the line, any help from you guys would be much appreciated, thanks
VM need to ensure your new HUB is associated to your account, and the old one is removed, so the pod will pair correctly.