Forum Discussion

Jaypilks's avatar
Jaypilks
On our wavelength
15 days ago

Virgin media connect App

Anyone know how to get rid of things off the connect app? I'm confused as it's saying I have my main TV box connected by Ethernet and a 2nd box with a fair WiFi connection, both would be ok except I haven't used the 2nd box since October last year as I left it disconnected when I moved house and I have not had either box since march this year when renewed on BB only 

app
connect

1 Reply

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    15 days ago

    AFAIK the Connect app is linked to a backend database and gets the info from there.  So I’m guessing until something or somebody can correct this it will not change?  It’s the same database that resets a new Hub to use the old SSID and password of the previous Hub.