Forum Discussion

FranH's avatar
FranH
Settling in
16 days ago

Upgraded from Hub3 to Hub5 and 1Gig speed but Powerline Boosters won't work any more - any ideas?

Was on Hub3 with 500mb speed, now have Hub 5 with 1 Gig speed. The powerline wifi boosters no longer work.

I did a factory reset. Re-paired them side by side in the same room as the Hub5. Connected the larger  booster via WPS to the Hub (don't know if that did anything). But when I moved the second booster to where I need it in the house, and plugged it in, the connection light showed as two solid orange lights for ages and then went off. And clearly doesnt work as the wifi signal is very weak in the distant part of the house.

Any ideas about how to get the powerlines working? or do I need new boosters?

3 Replies

  • Client62's avatar
    Client62
    Alessandro Volta
    16 days ago

    If I was doing this with our TP-LINK PLAs the network cable from the first non Wi-Fi PLA would moved the from the Hub 3 to the new Hub 5 and that would be it job done.


  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    12 days ago

    Hi FranH 👋 Welcome back to the community forum! Thanks for posting. 

    Sorry to hear these issues with your Hub 5 and the powerline boosters. If you are on this kind of connection and hub set up, you should have our Wi-Fi POD's instead. 

    I will send you a PM to confirm a few details so we can arrange getting these changed over for you. We can then return to this public thread with another update when possible. 

    Thanks for your patience in the meantime! 🌞