Forum Discussion

wpsnc's avatar
wpsnc
Joining in
9 months ago
Solved

Two (of our three) Virgin WiFi pods are making a noise and overheating - are they safe?

Hi there,  Virgin provided us with three Wifi Pods to pull the broadband up through the house. Last night, two of them overheated and creating a fan like sound. There's a distinct lack of guidance a...
noise
overheating
Pods
safety
  • Cardiffman282's avatar
    Cardiffman282
    9 months ago

    Plume, the manufacturer, suggests ensuring that all the fan vents on the pods are clear of dust etc. 

wpsnc's avatar
wpsnc
Joining in
9 months ago

Thank you Cariffman282 - very generous of you to comment on this. 

It would be great if Virgin Media could contact me about this as it's been a couple of days of NO response, yet they say these message forums are the best way to communicate.