I have carried out a WiFi test as Virgin suggest and can see my WiFi is considerably poor in 1 room in the house. I am not faced with any follow up option to order a WiFi booster - how do you successfully manage to order one please?!
Forum TeamHey amy_maxwell, thank you for reaching out and a warm welcome to the community we are sorry to hear you are struggling to order a Wifi Pod.
How are you trying to order one and what errors are you getting?
Are you using the Connect App?
Hi Matthew
I’ve ran a test on the connect app which was weak but no option to the order the WiFi pod appears? I am not sure how I can then place the order as it’s very unclear. Thanks
Forum TeamSorry to hear this, what error are you getting?
When you run the rest does it show any results?
