Bit of a weird one this, but as the title says telegram appears to be blocked on my connection.Around 9pm last night telegram stopped updating chats and was stuck connecting on both mobile and desktop apps.Netstat and my firewall show syn_sent but no acknowledgement and a trace from my firewall stops after the first hop on the virgin network.I've plugged a laptop directly to the hub5x and get the same result so eliminating my firewall being the issue.To use telegram currently I have to connect to a VPN to bypass whatever the issue is.Posted on Reddit and someone has said they also have this issue, so are virgin blocking the telegram app (telegram site works fine) or is there a routing issue on their network.Very odd.

Decided to do a little more digging into it with some searches.I have limited connectivity/timeouts or just no connection at all to any IP that begins 149 to 154, I've checked with a number (dataset of 10 friends etc) who use Virgin.SuperHubs 3 and 4 have no issue, I don't have any data on 5, but 2 have 5.x and have the same issue as me.TraceRoutes die after hop 1 at Virgins Node in London, then times out thereafter.So in my personal opinion, its a node issue in london for people on those specific hub connections (since I believe 5.x uses a different set of nodes to other networks.)At this time apparently my case has been escalated to their team for monitoring and i should have service "restored" in 48hrs (not holding my breath though)VPN's seem to fix the issue, however DNS changing (Google/Open/1.1.1.1) doesn't seem to work.

I've been on the phone to them and have a 5.x hub, they seem to think its my router, it damn well isn't. the issue is outside of my home network but the CS agent doesn't believe that, saying that people aren't reporting it, well community forum and twitter seem to show different.

I'm up north on a hub5x and a trace gets me as far as the first hop:3 2 ms 1 ms 1 ms cpc1-nrwh14-2-0-gw.4-4.cable.virginm.net [86.2.16.1]4 * * * Request timed out.VPN only way for me to access telegram using the desktop and mobile app, web app actually works but it rubbish compared to the desktop app which I use daily.

I'm awaiting the response from a tech team saying its my internal network. Can point wholly at it being the external infrastructure at fault and so far its impacted a lot of things i use on the daily.

Changing to Google public DNS makes no difference in this case and I stopped using freeDNS and repurposed my raspberry Pi that I used as a Pi-hole/DNS server a while back, so no luck there.

Telegram being blocked | Virgin Media Community

40 Replies

UBVL
Joining in
2 years ago
Not working for me as well. I come off WiFi on my phone and works straight away with my phone data. The moment I reconnect to WiFi, it stops working and gives the message “connecting”.
definitely an issue with Virgin network
Hitmart
Tuning in
2 years ago
Since 9PM on Friday there have been a couple of subnets I haven't been able to reach. There are definitely routing issues on their network. They were working fine, then just stopped. Been dead since. These work fine over any other provider.
Hitmart
Tuning in
2 years ago
Out of interest, can you guys that are impacted ping this address? 62.89.72.170
- OdeToBeFree
  On our wavelength
  2 years ago
  Nope. 100% loss
  - Hitmart
    Tuning in
    2 years ago
    Do you live in North Yorkshire by any chance...? I have 10 example members of staff, works fine for 5 of them, doesn't work for the other 5... Trying to figure out if its based on physical location because it's seeming like it
ugvdfox
Tuning in
2 years ago
yeah same here
ugvdfox
Tuning in
2 years ago
South Yorkshire here
ugvdfox
Tuning in
2 years ago
Wifiguy99
Tuning in
2 years ago
Yep. I'm in North Yorkshire
legacy1
Alessandro Volta
2 years ago
its a routing issue in some areas
Hitmart
Tuning in
2 years ago
Looks like my issues have been fixed just after midnight tonight...
- OdeToBeFree
  On our wavelength
  2 years ago
  A but early to be certain, but seems the same for me
ugvdfox
Tuning in
2 years ago
Ditto

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Telegram being blocked

40 Replies

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