helenv
4 days agoJoining in
Technician hasn't turned up
I have had 3 appointments made with engineers ,and all 3 were no shows!!
I had no contact from anyone at Virginmedia, spent a long time rearranging each new appointment. There should have been one today ,again no show!
Rang up again, took ages, eventually spoke to someone telling me engineer had been!! He hadnt as he needs access to my flat, I want cable rerouted through wall as at the moment is going through window frame!!I am having or hoped to have a new window installed!!
I have had no compensation and the customer service know very little.
I would hope that someone from Virginmedia would reach out to me, as I am so fed up of the whole thing. I cannot install the window until this happens!!HELP!!