Please can a member of the forum team please get in touch I have moved house and need to change my virgin app login to the new contract number.
The connection was also supposed to be turned on today but the wifi does not work and just says no internet connection.
Thank you
Hi Rose25,
Thank you for your post and welcome to our community.
We're sorry to hear you've been unable to register the new account and that the WiFi isn’t working.
We've looked at things from our side and can see you have spoken to the team since posting.
Are these issues now resolved?
Please pop back to us when you can.
