Hey abc-xyz,
Sorry to see you are still having this problem, would you be able to confirm via screenshot what the settings page is currently showing for you, is it still the same as above?
Joe
Disabled, cannot be changed.
Hi Abc-xyz,
Sorry you're still dealing with this issue, we unable to change this on our side remotely unfortunately.
However, this link may be able to help here 👉 Enhance Your WIFI Security - Which has loads of relevant information about configuration.
Please take a look and let us know if this helps.
Thanks,
Megan_L
Hi Megan,
Not sure how this helps. The issue is that the options to disable are themselves disabled, as many others have reported in this post. There is a post from virgin media which says it will be fixed in February, but still no updates.
Please could you check?
The link you shared has this.
And this is what I have
Regards
