Forum Discussion

aatwo's avatar
aatwo
Tuning in
5 hours ago

Static IPs?

Hi. I want a static IP but can't see any reference to this in my Virgin account. All I've found are references stating you need a business account to get one. and an additional £10 a month. Can you get a static IP as an addon to a normal residential account? If not, what are the requirements for converting a normal account to a business account?

I just want to self host and have my stuff accessible outside of my LAN without it breaking every time I get an IP refresh. Seems bizarre this is even a limitation given companies like Rebel provide static IPs to regular customers, and for only £2.50/m too...

3 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    4 hours ago

    Static IPs aren't really needed for typical residential users. But then you aren't a typical VM user. A business account would not only give you a static IP but also an SLA - better response to the inevitable service failures. 

    Or get a DDNS. I've used one for many years and have not even had to adjust remote access when I changed ISP. It comes free with a Draytek router and has never failed. 

  • cje85's avatar
    cje85
    Wise owl
    4 hours ago

    Static IPs aren't available for residential customers, however IPs are very "sticky" on Virgin Media and rarely change. In 12 years with VM i've only had about 5 different IPs with each lasting for 2-3 years.