Forum Discussion

Antsmarching's avatar
Antsmarching
Joining in
2 years ago

Splitter Box Removal

Hi - I have an old, large and unsightly splitter Box which used to hold the TV and phone cables. It now only has the router cable running into it and I would like it removed. I've tried without success to have an engineer sent out but I understand that this can be done for a few of £25.  Could this be arranged please as we are remodeling the room and it would make a big difference if we could remove the box. Thanks

 

2 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Call it in as a request for moving the Hub.  The CS  can usually do this simply - will cost £25

  • Hi Antsmarching 

    Welcome to the community forums 

    I can see on the systems at our side that the team is supporting you further with this already. 

     

    Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).