Forum Discussion

Brittanyrkuhn's avatar
Brittanyrkuhn
Joining in
2 months ago

Skype blocked?

I am trying to use Skype to talk to my family in the US but every time I type the address in I get "The Request is Blocked."

I have turned the firewall off on my router and unticked both items in the Essential Security page of my account, so I don't know what more I can do.

I also discovered that I can't connect my desktop PC to my Microsoft profile for probably the same reason.

How do I unblock Microsoft products from my Internet 

Why are they blocked in the first place?

  • legacy1's avatar
    legacy1
    Alessandro Volta

    use hub in modem mode get a router with 1Gb ports that works 


  • Brittanyrkuhn wrote:

    I am trying to use Skype to talk to my family in the US but every time I type the address in I get "The Request is Blocked."


    Where does it say "The request is blocked"?  Are you trying to add a contact in Skype? Or are you trying to download and install Skype?

    Do you have any third party antivirus installed? Some people may consider Microsoft products to be spyware/adware.

  • Client62's avatar
    Client62
    Alessandro Volta

    I am a daily user of Skype on Windows Desktop and Skype on Android.  Provided the Parental Controls (was Child Safe) are disabled in the Virgin Media online a/c Skype works very reliably via Virgin Media.

    Using the Skype app on your mobile phone see if the "The Request is Blocked." issue persists with Wi-Fi disabled and using mobile data, if it does the problem is not related to use of the VM home internet connection.