Forum Discussion

ianjayne's avatar
ianjayne
Rising star
4 days ago

Service Status incorrect

I have a full service!

 

[Mod - title edited for clarity]

8 Replies

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team

      Hey ianjayne, thank you for reaching out and we are so sorry to hear about your connection issues.

      We've done a check and we can't see any area outages, how has it been since the weekend? 

      • ianjayne's avatar
        ianjayne
        Rising star

        It was ok until last night, there was an intermittent signal connection. Viz -  My CCTV cameras kept dropping out on one or two cameras. I moved one pod to a different location and once connected it was stable. However this morning the same was occurring. I’ve reset the hub and it seems to have settled down again, but, another system check revealed weak signals to several devices including 3 pods. The pods are all connected as have rebooted them but the signal strength still seems weak again as cameras were unstable again. However it all seems to have settled down yet again after a short while. 

         

         

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Perhaps you will not have to pay any bills!!!