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the_wid
Tuning in
10 months ago

Ring Door Bell Problems

Anybody else started having connection problems to their Ring devices in the last few days?

I have 3x devices a doorbell and 2x stick up cameras, had them for a while now and they’ve been working perfectly, then all of a sudden a couple of days ago I’ve started to get intermittent problems connecting to them on the live view.

If it was one device I’d blame Ring, but for all three to start having connection issues I’m more inclined to think it’s the VM hub. I’ve checked the settings and the required 2.4 ghz network is working, seen on another post on here changing the channel to 6 can help but not made a difference.

is there a way of finding out if the hub has had a recent software update?

thanks