Forum Discussion

Doctor42123's avatar
Doctor42123
Joining in
11 months ago

Replacement outside brown cover

Hi,

Is it possible to get a replacement for my outside brown cover please?

We recently moved in and it's missing. An engineer who came out in March said they'd arrange it but it's not been replaced.

Thanks

4 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    11 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    11 months ago

    Hi Doctor42123 

    Thanks for posting and welcome to the community. I'll send you a PM to replace the Omnibox cover, apologies it's not been sorted after reporting. 

    Best wishes.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    11 months ago

    Hi Doctor42123 

    Thanks for joining me on PM and allowing me to sort this for you. Please let us know how the visit goes or if you ever need further help.

    • Doctor42123's avatar
      Doctor42123
      Joining in
      11 months ago

      Hi John,

      Just wanted to let you know th cover was changed on Monday.

      Thanks again for your help!