Forum Discussion

KPYong's avatar
KPYong
Joining in
3 days ago

Replacement old junction box and VM hub relocation

Hi,
I want to move my VM hub from the front sitting room to the hallway in order to get better wifi coverage throughout my house. Also, I want to get my very old ntl black junction box replaced with a new one. See the attached picture (the lid is continuously pop open) for reference. So, how can I book an engineer visit to move the hub and get the junction box replaced?

 

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    23 hours ago

    Hi KPYong 

    Thanks for posting and welcome back to the community. There is a £25 charge for the call out fee to do the relocation.

    I'll add in the job to fix the Omni box. 

    I'll send you a PM now to assist further.